Due to circumstances beyond our control our migration to the new clinical system has been delayed, as such we will not require patients to order 2 months supply of medication at this time.
We do not yet know when our new date for migration will be but we will update you once we know and publish new dates for the double medication issues.
We apologies for the inconvienence casued but thank you for you understanding.
It is important that we receive 72 hours (3 working days) notice of your requests and would be grateful if all repeat items could be ordered simultaneously.
If you collect your prescription from a Chemist, please submit your request 5 to 7 working days BEFORE you need the new medication.
We do not open at weekends or Bank Holidays and you should order well in advance to ensure that you have adequate medication during these times.
Please order your Repeat Medication:
Using the Paper Copy: we are currently NOT accepting paper repeat prescriptions due to the coronavirus infection risk,
Via your Online Account: if you do not have an Online Account you can register with one of the Online Service Providers on our Online Services page.
Over the Telephone: by calling 01778 579000 option 2 – please be aware that the telephones are currently under a lot of pressure and answer times are much longer than usual.
It is very important you arrange a medication review BEFORE to your review date. We are asking patients to complete the medication review questionnaire via eConsults as this will allow your doctor as review your medication quicker than having to answer the questions during a telephone consultation, if required. If you have not arranged a medication review, your prescription request may be refused.
lf you have recently been to hospital as an in-patient or out-patient and your drugs have been changed, we would recommend you check your list of medications online BEFORE your next prescription is due.
Staff do not have the authority to implement any changes or requests without your doctor’s approval.
Market Deeping Surgery
Mon - Fri: 8.00am - 6.30pm
Mon - Fri: 8.30am - 6.30pm
Mon - Fri: 8.00am - 1.00pm
Mon - Fri: 8.30am - 1.00pm