📢 Important Update: Change to Our Appointment System 📢 (Update 14.01.2026)
From 2nd March 2026, our practice will be moving to a Total Triage appointment system.
Between now and then, we are actively working through our existing waitlist to ensure that no patients remain on the list in March. As a result of this transition period, there may be fewer routine appointments available over the coming weeks.
Why are we moving to Total Triage?Total triage allows every patient request to be reviewed first by our clinical team, ensuring:
- Patients are directed to the right clinician first time
- Urgent problems are identified more quickly
- Care is delivered in the most appropriate way (face-to-face, telephone, online, or referral)
- Better use of appointments, helping us support those who need care most
This change is designed to improve access, safety, and fairness, while helping the practice manage increasing demand more effectively.
We appreciate your patience and understanding during this transition and will continue to share updates as we approach the changeover date.
Thank you for your continued support.
