For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices.
Accessing your Online Account
You can book or cancel appointments, order your repeat prescriptions or view parts of your medical record by logging into your online access provider portal:
For Patient Access users, visit:
For Evergreen Life users, visit:
Problems Accessing Your online Account
If you experience problems accessing your online account please contact the relevant service provider support desk:
If you are a Patient Access User, visit https://support.patientaccess.com/
If you are an Evergreen Life User, visit https://e-life.co.uk/Help
Following the re-launch of Patient Access Online Services you will have noticed a new area for nominated Pharmacy. This is not a mandatory field and you do NOT have to complete it, you can in fact just click "Not Now" to bypass the question.
If you wish to continue collecting your prescription from the practice you can also delete the nominated pharmacy via your profile page.
For further information on Nominating a Pharmacy in Patient Access please read the following guide from EMIS Health:
Patient Access - Nominated Pharmacy